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How John Hansen At HouseMaster Helps Clients Overcome Specific Challenges

John Hansen |

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As a certified home/property inspector at HouseMaster, I provide quality inspection services to clients across Hamilton, Burlington, Oakville, Niagara Falls, Binbrook, Haldimand County, Smithville, Caistor Centre, Caledonia, Canborough, Dunnville, Lincoln, Niagara-on-the-Lake, Cayuga, Grimsby, St. Catharines, and the surrounding areas. 

As a professional, I try to perform every inspection with my client so that they can learn how each system in the house works together and independently. Once the inspection is complete, I provide the client with a comprehensive report. This report typically offers buyers insight into the current condition of the property and helps them determine whether the house is well-maintained or requires repair work. If the report reveals major problems and suggests immediate repairs, clients should ideally submit a request to repair them.  

Unfortunately, in my field of business, I have come across several clients who do not read the report or pay attention to what I say during the inspection and therefore fail to carry out the necessary recommendations. When clients don’t follow-up and fix issues, the issue could worsen and lead to more problems, which could be costly to correct in the future. 

Some of the most common problems I’ve identified during a home inspection are leaky or wet basements as well as mould. Generally, water management at the exterior is the solution.

Clients often get upset when they find out about these issues and think that I haven’t reported them. In reality, the client did not read or understand the report after I submitted it to them. 

When situations like these arise, I review the report and explain to the client that I did inform them about the issue and the subsequent issues that could take place if not repaired. I also explain to the client that the solution usually takes a couple of hours. 

The Bottom Line

Regardless of how difficult or challenging a situation may be, I am committed to helping clients and providing them with the information they need to make a truly informed buying decision. The home inspection report I submit to clients are readable and easy to comprehend, but if clients have questions or concerns about their report, they can reach out to me easily. 

As a licensed home inspector in Hamilton, ON, I have completed all the required courses and many additional to ensure that I have the up-to-date knowledge and skills needed to assist home buyers. I am also an active member of the Ontario Association of Home Inspectors (OAHI) and a Registered Home Inspector (RHI), so clients can rest assured that I will deliver the highest standard of service. 

I offer a range of tailored inspection services to meet the needs of my clients, including Home Inspection, Septic Inspection, Well Inspection, Wett Inspection, and Mold Inspection. 

To learn more about the services I provide at HouseMasterplease click here. If you have any questions about how I can help you, get in touch with me by clicking here. To read what my clients are saying about me, please click here.  

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